These Terms & Conditions apply to all sales contracted by AEA Energy Limited which will not accept any other Terms & Conditions of sale, including any Buyer’s ‘conditional” purchase order or similar unless the Buyer and AEA Energy Limited have executed a written agreement which specifically modifies, supersedes and/or replaces these Terms & Conditions and such agreement is signed by a Director of AEA Energy Limited.
The Buyer is the person, persons, organisation, Company or such other legal entity as may be able to enter into a Contract for the purchase of energy related systems from AEA Energy Limited.
The Seller is AEA Energy Limited on this document referred to as AEA.
The Buyer’s acceptance of these Terms & Conditions without any alteration shall be by signing this Sales Order Form the Invoices and include and refer to all costs, charges, VAT and other taxes applicable.
Price – AEA’s prices and calculations are set out on the front of this Sales Order Form and the back of Invoices and include and refer to all costs, charges, VAT, and other taxes applicable.
Payment Terms – unless otherwise specified, the payment terms are 30% Deposit on the signing of Sales Order Form and final balance on the morning of installation.
- The Buyer shall pay a deposit on signing of the Sales Order Form-this payment may be by Bank Transfer/ Bank Draft /Debit Card/ Credit Card/Cash. Cheques to be made out to AEA Energy Limited. A receipt will be made on this Sales Order Form.
- Please note that this Sales Order is not a formal mutually committing Sales Order until the Deposit is paid in usable funds in the Bank account of AEA.
- The Buyer shall make upon larger valued Sales Orders, an Interim or 2nd Payment prior to Installation, and this is payable by the Buyer upon Survey to the AEA surveyor, and the payment should be made to the surveyor on the day of Survey. The payment to be made out to AEA Energy Limited.
- Upon the day of commencement of the actual on-site Installation, the Final Balance Payment shall be given to the AEA Installation team when they arrive on site to commence the Installation. This payment must be by Bankers Draft or cash and made out to AEA Energy Limited.
- Online Bank Transfer Payments If paying by online bank transfer, the full outstanding balance must be transferred prior to the morning that the installation starts.
AEA, at its discretion may require reasonable advance assurances of payment, and this will be discussed and agreed with the Buyer prior to the Installation date.
If timescales have been agreed at the time of the signing of the Sales Order Form, and they affect the cost of installation and there is a cost to AEA, AEA reserves the right to pass on those costs to the Buyer.
If the installation incorporates electronics such as the multi-room controller and/or other proprietary software or programming, AEA hereby grants the Buyer Licence to use such software and IP during such times as all invoices are paid, and there are no outstanding payments due. If this situation occurs, AEA will grant a licence extension for 1 month from the overdue date, then the licence to use the software and IP lapses until all outstanding monies are paid up to date.
AEA reserves the right to change any part of the system without notice to the Buyer if AEA believe these changes will help increase potential savings and performance of the system. This clause is only applicable if changes occur after the deposit is paid and before installation.
Potential Energy and Cost Savings
AEA energy and cost savings claims for its products and systems are made in good faith, are realistic, and field proven, and these are checked against the Government published expected savings. Generally, the AEA products produce greater savings due to their unique design and development over the years. However, the savings claimed are probable averages and in most cases, Buyers will enjoy savings greater than those claimed by AEA, but the individual savings per dwelling or property will vary because of the many factors that can influence savings and these are outside of the control of AEA.
If the customer is a consumer as defined by the Sale of Goods and Supply of Services Act 1980 the product sold is subject to any conditions or warranties implied by the Sale of Goods Act 1893 and 1980. AEA hereby acknowledges that nothing in this agreement shall alter or limit any statutory rights that the Buyer has and the Sale of Goods and Supply of Services Act 1980 applies to such transactions between the Buyer and AEA Energy Limited. Should any part of the AEA contract with the Buyer be in conflict with the Sale of Goods acts, the remainder of the contract shall hold good.
In the event of a dispute between the Buyer and AEA, howsoever arising, any such dispute shall be referred to arbitration pursuant to the provisions of the Arbitration Act 2008 or any statutory modification thereof. An award in such arbitration shall be a condition precedent to any legal proceedings in any Court against AEA in respect of such dispute or difference.
All grant and Incentive figures quoted by AEA are given as an indication only. AEA cannot apply directly for any grants and incentives and is not responsible for any amounts not received. While AEA utilises its best endeavours to be as accurate as possible with the amounts at the date of Sales Order, all grants and incentive figures are subject to change at any time and at discretion of the issuing body or company offering the grant or incentive.
AEA will comply with the terms of the Data Protection Act 1997 and 2003. Any personal information collected by AEA including the customer’s name,address,telephone number and other details furnished by the customer shall not be disclosed by AEA to any third party without the consent of the customer unless required to do so by law, search warrant, subpoena, court order or in the interests of protection of intellectual property rights or at any other such time as AEA acting in good faith may deem appropriate
Data collected during registration
In order to use some features of our system you will need to register. When registering, we will ask you for an email address, password and the name of the account you will use on our site.
Data collected automatically
During your visit to our website, we will automatically collect data about your visit, and more specifically your IP address.
Data collected when you contact us
When you contact us via a website, phone, email, etc., you give us your personal information, such as your name, email address.
In no event will we sell data collected about you to third parties.
Data collected during registration will only be used to enable you to log in to our system.
Data collected during correspondence between you and our service will be used solely to respond to your inquiry.
Automatically collected data will be used to track statistics, view the number of users on the site, and logged in users.
In case of inspection by the General Inspectorate for Personal Data Protection, your data may be made available to the Inspectorate employees in accordance with the Personal Data Protection Act.
In the event of a violation of our Terms of Service, violation of law, or where required by law, we may share your information with the judicial authorities.
If you contact us via the Contact tab, you can expect that we will reply to the email you provided on the form or by phone if a number is given.
When you log in to the system and select the Edit account section, you can make changes to your personal information collected during registration and used to log into the system. When you select Delete account, you can delete your account with all your personal data. Data collected automatically can not be changed or deleted.
Both our server and all our databases are protected against third-party viewing. For more information on security, go to Data Security.